State Farm® Insurance Agent Isaias Ruiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
DIANE WILSON
September 9, 2024
5
out of
5
rating by DIANE WILSON
"Frank is thorough, thoughtful, informative and persistent. I appreciate the effort he put into improving my coverage for less money and taking care of the details for me."
We responded:
"Thank you, Diane! I'm glad to hear that Frank was able to assist you. We appreciate your feedback and are here for any future needs you may have."
Vicky Vukonich
September 6, 2024
3
out of
5
rating by Vicky Vukonich
"Dealing with Katia was great but the fact that I had to go to the office to sign because they didn't have adequate software that would have allowed to sign on line made the experience less ideal than it could have been."
We responded:
"Thank you, Vicky. We truly appreciate your feedback, and we’re happy to hear that Katia provided great service. We apologize for the inconvenience with the signing process. While we do offer e-signature options, we understand that certain forms can be a bit more complicated. We appreciate your patience and we are always striving to make the process as smooth as possible. Thank you for choosing our local office for your insurance needs!"
Eric Bennett
September 6, 2024
5
out of
5
rating by Eric Bennett
"I was helped and well informed to day by Mia Hill , she explained the new California law's regarding the price increases that have gone into affect ,and was very Knowledgeable about my Insurance policy's that where also well explained Made me feel very comfortable dealing with all the changes ."
We responded:
"Thank you so much for the great review, Eric! We’re thrilled to hear that Mia made you feel informed and comfortable throughout the process. Providing knowledgeable service about insurance policies and helping our customers navigate changes is always our top priority. If you ever have more questions about your coverage or need assistance with your policy, we’re here to help. Thanks again for choosing us for your insurance needs!"
Stacey Freeland
September 6, 2024
5
out of
5
rating by Stacey Freeland
"I had a very good experience with Frank. He explained things to me and made my transition over to State Farm very easy."
We responded:
"Stacey, thank you for the five-stars for Frank! If you need any further assistance, feel free to reach out. - Isaias Ruiz - State Farm Insurance Agent, Bakersfield, CA"
Nita McEntyre
September 4, 2024
5
out of
5
rating by Nita McEntyre
"Mia assisted me with making changes to my policy. She explained everything in detail, answered all my questions, and made me feel comfortable with the changes made. I greatly appreciated all of her help."
We responded:
"Thank you, Nita, for the wonderful feedback! Mia is an invaluable asset to our team, and I'm glad she was able to assist you with your policy changes so effectively. Our team is here to help if there's anything else we can do for you!"
Evelyn Ramos
August 30, 2024
5
out of
5
rating by Evelyn Ramos
"I recently had the pleasure of working with Joseline for my insurance needs, and I couldn't be more satisfied with the experience. Joseline was incredibly knowledgeable, patient, and attentive to all my questions and concerns. She took the time to explain all the details clearly and helped me find the best policy that suited my needs. Her professionalism and friendly demeanor made the whole process smooth and stress-free. I highly recommend Joseline to anyone looking for excellent service at State Farm!"
We responded:
"Thank you for the wonderful review, Evelyn! We're so glad to hear Joseline was able to help you find the best policy for your needs! Please don't hesitate to reach out if there's anything else we can help you with!"
jennifer ramos
August 30, 2024
5
out of
5
rating by jennifer ramos
"State is the best insurance I’ve had thanks to Joseline and her hard work and exceptional service while carefully listening and understanding my personal needs"
We responded:
"Jennifer, thank you so much for the great review. We're glad to hear Joseline was able to help you out. Please give us a call if you need anything else!"
Mark Pacheco
August 27, 2024
5
out of
5
rating by Mark Pacheco
"My experience with Katia was A1! She was great on explaining and breaking down everything so I could understand stand the policy. She had great customers service. Katia needs a promotion.!"
We responded:
"Mark, thank you for your review!! I'm glad Kati helped you understand your policy clearly. We are grateful to have Katia on our team. Thanks for choosing us!"
Gabriel Brendan Dominguez Garcia
August 17, 2024
5
out of
5
rating by Gabriel Brendan Dominguez Garcia
"I got a policy with Mia, she was informative and very very nice. I left feeling very well informed about my policy and insurance policies in general. Highly recommended"
We responded:
"Hey Gabriel, Thanks for the awesome review! I'm glad Mia was able to provide you with all the information you needed and made you feel comfortable. We appreciate your recommendation and are here if you have any more questions or need further assistance."
Joseph Chavez
August 17, 2024
5
out of
5
rating by Joseph Chavez
"Thank you so much Mia for taking the time out of your busy schedule to explain my coverage more in detail. Really appreciate it."
We responded:
"Hey Joseph, Thanks for the great review! I'm glad Mia could help explain your coverage in detail. We appreciate your feedback and are here for any future questions."
Ryun Guerrero
August 14, 2024
5
out of
5
rating by Ryun Guerrero
"Frank Was very responsive, knowledgeable, easy to work with, and kind"
We responded:
"Ryun, thank you! I'm glad frank was able to assist you. We appreciate your feedback and are here if you need anything else."
Nelson Gomez
August 9, 2024
5
out of
5
rating by Nelson Gomez
"Frank is my go-guy! Way better than jake! He was awesome, very attentive, answered every little question i had. Cared about me and my family’s future. Thanks again"
We responded:
"Nelson, thanks for the review! I'm glad Frank could help you out and answer all your questions. If you need anything else, we're here for you!"
Aerial Perez
August 8, 2024
5
out of
5
rating by Aerial Perez
"Mia was very helpful and very informative and sweet"
We responded:
"Aerial, thanks for your review! I'm glad Mia was able to help you out. She's a great part of our team! If you need anything else, feel free to reach out."
Alex Robertson
August 3, 2024
5
out of
5
rating by Alex Robertson
"Frank did a good job ☺️☺️☺️very patient and helpful 😊😊😊He made me feel welcome I’m happy to be with State Farm."
We responded:
"Thank you for the wonderful review, Alex! Frank is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Kasi Nieto
August 3, 2024
5
out of
5
rating by Kasi Nieto
"Frank was very patient, passionate, very well spoken, understanding and very professional. That guy needs a raise. Keep up the AWESOME work Frank."
We responded:
"Kasi, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Frank cares a lot about our customers."
Antonieta Beltran
July 31, 2024
5
out of
5
rating by Antonieta Beltran
"Always friendly and helpful. Explained everything very well. Thank you!"
We responded:
"Thank you for the review, Antonieta! We appreciate your business."
Audrey rodriguez
July 31, 2024
5
out of
5
rating by Audrey rodriguez
"Frank was very helpful and very professional!"
We responded:
"Audrey, thank you for your kind comments. We appreciate your trust in us to take care of your insurance policies. Frank cares a lot about our customers! "
Lettie Campos
July 18, 2024
5
out of
5
rating by Lettie Campos
"State Farm representatives are always helpful and friendly. I’ve been with State Farm for 11 years."
We responded:
"Wow, Lettie, we love reviews like this! Thank you for choosing our office for your insurance needs. We truly appreciate your loyalty and look forward to continuing to serve you!"
Jessica Cardenas
July 12, 2024
5
out of
5
rating by Jessica Cardenas
"I've been with Isaiah’s Ruiz State Farm for a few years now, and I couldn't be happier with the service I've received. Isaiah, Katia, and Franky have all been incredibly helpful and informative with all of my insurance questions. Their knowledge and dedication made the process of securing a permanent life insurance policy smooth and stress-free. I highly recommend trusting this team with all of your insurance needs. They genuinely care about their customers and community, and it shows in everything they do. Thank you, Isaiah’s Ruiz State Farm, for your exceptional service!"
We responded:
"Thank you, Jessica, for your kind words! I'm glad to hear that our office provided you with great service when helping with your life insurance policy/ We are grateful for your recommendation and for trusting us with your insurance needs. Please feel free to reach out for any future assistance."
S D
July 9, 2024
5
out of
5
rating by S D
"Isaías and his team are extremely honest and are genuinely concerned with doing their best to serve their customers! I’ve known Isaias for a decade now and highly recommend him for all your insurance or retirement needs!"
We responded:
"Thank you for the wonderful review! We appreciate your acknowledgement of how much we care about serving our customers. Please give us a call anytime if there's anything we can assist you with!"
Maria Guerra
July 9, 2024
5
out of
5
rating by Maria Guerra
"From the moment I walked into the office I felt comfortable. The gal in front was just so nice. Frank helped me with what I needed. He gave me the time of day and I didn’t feel rushed. I ended getting two policies. For me and my son. Thank you."
We responded:
"Thank you so much for the great review, Maria. We're glad to hear you had a great experience working with Frank and our team. Please don't hesitate to reach out if you need anything!"
Annabel Trinidad
July 8, 2024
5
out of
5
rating by Annabel Trinidad
"Michelle from State Farm was professional and very helpful explain to me very well where I could understand, thank you"
We responded:
"Thank you Annabel! We appreciate you both trusting our office with your life insurance needs."
don robinson
June 24, 2024
5
out of
5
rating by don robinson
"Got everything changed and fixed my payment method thank you..has been very nice doing business with you and your firm."
We responded:
"Thank you for the five-stars, Don! We appreciate the opportunity to help you with your insurance needs."
Gabriela Cortez
June 21, 2024
5
out of
5
rating by Gabriela Cortez
"Me atendió Katia y fue muy amable, explica todo de manera que lo pueda entender, muchas gracias!"
We responded:
"Gracias por la reseña excepcional, Gabriela! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo y Katia. Estamos felices de tenerla como parte de la familia de State Farm!"
Barb Harper
June 1, 2024
5
out of
5
rating by Barb Harper
"Kat was veeerrrry patient with me! She answered my questions without hesitation! I really needed someone today to be considerate because I had a rough kind of day! I can’t say enough of how kind Kat was! Michelle too😊❤️😊"
We responded:
"Thank you so much for your kind words, Barb! We’re thrilled to hear that Kat and Michelle provided you with the exceptional service you needed during your recent experience with Isaias Ruiz State Farm. It’s our goal to offer supportive and personalized service to all of our customers. Like a good neighbor, we’re here for you, rain or shine, and we look forward to continuing to serve you. Wishing you brighter days ahead!"